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The level of service at MamaMia Casino is certainly quite decent with a live chat portal that is open throughout the majority of the day from 9am to 1am CET. Of course, this isn’t quite round the clock customer support, but the chat service is certainly redeemed from the fact that it is available in the English language as well as Swedish, Finnish and Norwegian. The player from Sweden is experiencing difficulties withdrawing their winnings due to ongoing verification. Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MamaMia Bingo Casino.
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P: Payments
However, the size of a company isn’t necessarily a secure watermark for the quality of a casino as it is sometimes the case that smaller brands can offer more dedicated and devoted customer support to punters. The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. As mentioned earlier, MamaMia Bingo are not hiding behind any curtains or complicated platforms where players never get to know who’s the customer support behind the system. Contrary to many sites, MamaMia shows their customer support’s profiles , contact details, and each one of them are assigned a specific number of customers, so their service can be more personal and exclusive.
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